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Office of the Mayor200 South High StWailuku, HI 96793Fax (808)270-7870
For further information call (808)270-7855Lanai call 1-800-272-0125Molokai, call 1-800-272-0117. Board and Commission Application
KMVI-AM 550/FM 98.3KNUI-AM 900/FM 99.9KAOI-AM 1110/FM 95.1/FM 96.7 (upcountry)KLHI-FM 101.1 (west Maui)KPOA-FM 93.5 (west Maui)KMMK-FM 102.3KDLX-FM 94.3KNUQ-FM 103.3 or 103.7KONI-FM 104.7KPMW-FM 105.5
After turning on your radio, listen for emergency information and instructions. Take the necessary protective actions as directed and keep tuned for further information and instructions.
A "WARNING" is an official announcement that hazardous, life-threatening conditions are about to occur or are occurring. "WARNING" status means you should TAKE ACTION.
If your area is advised to evacuate and you are unable to do so, immediately inform the authorities of your situation. If you area is not advised to evacuate, you may still report to the designated shelter closest to your location.
1. FOOD: Keep at least two weeks of food in an airtight, waterproof container. Dry food has a shelf life, so rotate periodically.
2. WATER: Store at least two weeks of water specifically for your pets in addition to water you need for yourself and family.
3. MEDICINE: Keep an extra supply of medicines your pet takes on a regular basis in a waterproof container.
4. FIRST AID KIT: Talk to your veterinarian about what is most appropriate for your pet's emergency medical needs.
5. COLLAR with ID TAG, HARNESS or LEASH: Your pet should wear a collar with its identification at all times. Permanent methods of identification like microchips or tattooing should be used.
6. CRATE/PET CARRIER: If you need to evacuate in an emergency situation, take your pets and animals with you - provided it is practical to do so. In many cases, your ability to do so will be aided by having a sturdy, safe, comfortable crate or carrier ready for transporting your pet. The carrier should be large enough for your pet to stand, turn around and lie down. Help your dog get accustomed to the crate by using it from time to time. Don't wait until emotions and stress are high due to an emergency situation to introduce your pet to the carrier or crate.
7. FAMILIAR ITEMS: Put favorite toys, treats, or bedding in your kit. Familiar items can help reduce stress for your pet.
For further information, go to the Maui Humane Society website at www.mauihumanesociety.org.
Bringing your own evacuation kit to the shelter is very important. Shelter supplies will be very limited. The American Red Cross asks that the following not be brought to an emergency shelter:
Space may be limited to as little as 10 square feet per person.
Stay on the first floor, unless flooding will occur, and stay way from glass windows. Go to the strongest parts of the house or building and stay there. If necessary, use mattresses and blankets to form a protective barrier around you.
If they eye of the storm passes over you, the wind may completely stop for a few minutes to half an hour or more. Do not mistake this lull for the end of the hurricane! Stay indoors unless emergency precautions or emergency movement to a safer location are absolutely necessary. The other side of the hurricane is coming and will create hurricane force winds from the opposite direction.
DON'T spread rumors. Get the facts from official sources.
DO secure your home. Lock doors and windows. Know where to locate electrical, water and gas sources if advised to turn off utilities. Secure or store objects that may cause damage or injury.
DO stay tuned to a local radio or TV station for official weather and civil defense instructions.
It may take hours for tsunami waves to reach the Coast of Maui County following an earthquake far out in the Pacific Ocean. The Pacific Tsunami Warning Center located on Oahu alerts local officials who may order evacuation. Some isolated areas may not receive official announcements. If you notice a sudden drop or rise in sea level, it may be a warning of impending danger. Move to high ground or inland immediately.
The waves can kill and injure people and cause great property damage where they come ashore. The first wave is often not the largest and may be spaced many miles and minutes apart. They may also continue to arrive for several hours.
The most destructive tsunami can be classified as local or regional, meaning their destructive effects are confined to coasts within 60 - 600 miles of the source -- usually an earthquake. It follows that the majority of tsunami related casualties and property damage also come from local tsunami. Between 1975 and 1998 there have been at least eighteen in the Pacific and its adjacent seas resulting in significant casualties and/or property damage
During distant source tsunami events, local Civil Defense officials will advise citizens to evacuate by sounding the Civil Defense sirens, making an announcement over the Emergency Alert System (EAS) or over NOAA Weather Radio or local radio broadcasts. Compliance is voluntary, but orders are given only in the most serious of circumstances.
Shelters will be opened as needed. Listen to your radio for details. Pets are NOT allowed at emergency shelters so please plan ahead for their safety
Approximately 10 weeks will elapse from the time the notices are published until proposals must be submitted to the CDBG Program Office for review. These applications are rated and ranked according to national objective priorities by a selection committee appointed by the Mayor. Next, a proposed "Council Resolution" of the selected proposed projects is submitted by the Mayor to the Budget and Finance Committee for consideration and then to the County Council for final approval. The final step is for the County to prepare a "master application" to HUD, which includes all of the approved projects. Once HUD reviews the County's application and approves it, and after contracts are drafted and environmental requirements are met, the funds become available for project implementation. The entire process takes about twelve months from beginning to end before the actual project implementation can begin.
As with any federal program, there are many conditions which must be complied with, however, the CDBG Program Office will make every effort to assist you and keep the process as simple as possible.
3. Urgent need (serious threat to community health or welfare).
Activities that are eligible to be funded under 24 CFR part 570.200-207 range from:
1. Real Property Acquisition 2. Public Facilities and Improvements 3. Public Services 4. Housing Rehabilitation 5. Removal of Architectural Barriers 6. Special Economic Development Activities 7. Historic Preservation8. Community Development Planning. CDBG funds may not be used by the County for new housing construction unless carried out by a Community Based Development Organization (CBDO).
The Consolidated Plan services four principal functions as:1. A planning document for the County, developed through a community needs assessment and citizen participation process;2. An application for federal funds under HUD formula programs including Community Development Block Grant (CDBG), HOME Investment Partnerships (HOME), Emergency Shelter Grant (ESG), and Housing Opportunities for Persons with AIDS (HOPWA); 3. A strategy to be followed in suing HUD formula programs to address priorities in the areas of housing, homelessness, and community needs; and 4. a five-year action plan that provided HUD and the county a basis for assessing performance.
The strategic plan must be developed to achieve the following statutory goals and objectives, principally for extremely low-, low- and moderate-income residents: • provide decent housing and • a suitable living environment and • expand economic opportunities.
Every year an “Annual Action Plan" is submitted by the CDBG Program which states how Maui County intends to spend its CDBG funds and to otherwise work toward achieving the goals it set for itself in the long-term "Strategic Plan" portion of the Consolidated Plan. The long-term Strategic Plan part of the Consolidated Plan looks at the housing and community development needs of low income people and the inventory of housing in the community. It also looks at money that is available, or that could be made available, to meet housing and community development needs. Then the Strategic Plan describes what the state or Maui County's priorities are for programs and policies to meet the housing and community needs of low income people. In short, the Consolidated Plan requires the jurisdiction to identify all of its housing and community development needs, and then come up with a long-term strategy for meeting those needs. A key part of the strategy is setting priorities.
Gladys Coelho Baisa: Upcounty (Pukalani-Kula-Ulupalakua)
Robert Carroll: East Maui (Hana-Keanae-Kailua)
Elle Cochran: West Maui
Donald G. Couch, Jr.: South Maui
Stacy Crivello: The Island of Molokai
Don S. Guzman: Kahului
G. Riki Hokama: The Island of Lanai
Michael P. Victorino: Wailuku-Waihee-Waikapu
Mike White: Makawao-Haiku-Paia
Gladys C. Baisa: Water Resources Committee
Robert Carroll: Land Use Committee
Elle Cochran: Infrastructure & Environmental Management Committee
Don Couch: Planning Committee
Stacy Crivello: Housing, Human Services, & Transportation Committee
Don S. Guzman: Committee of the Whole; and the Economic Development, Energy, Agriculture, & Recreation Committee
Riki Hokama: Budget & Finance Committee
Michael P. Victorino: Policy & Intergovernmental Affairs Committee
Thereafter, persons whose testimony forms are submitted after the meeting convenes, but before the testimony portion ends, will be allowed to present oral testimony for three minutes on each item. The Chair may grant an additional minute to conclude the testimony. Written testimony shall be submitted to the Council staff before or during the testimony portion of the meeting.
Testimony may also be emailed to the corresponding committee:* Budget and Finance Committee (BF) - firstname.lastname@example.org* Economic Development, Energy, Agriculture and Recreation Committee (EAR) - email@example.com* Housing, Human Services and Transportation Committee (HHT) - firstname.lastname@example.org* Infrastructure and Environmental Management Committee (IEM) - email@example.com* Land Use Committee (LU) - firstname.lastname@example.org* Planning Committee (PC) - email@example.com* Policy and Intergovernmental Affairs Committee (PIA) - firstname.lastname@example.org* Water Resources Committee (WR) - email@example.com
For Council meeting agenda items, written testimony should be addressed to the Council Chair and mailed or faxed to the Office of the County Clerk, 200 South High Street, Wailuku, HI 96793, 808-270-7171 (fax). For Council and committee meetings held in the Council Chamber, oral testimony may be received by telephone from each of the Council district offices in Hana, Lanai, and Molokai.
Testimony for Council meetings may be emailed to firstname.lastname@example.org.
For Committee meeting agendas, please contact the Office of Council Services at 808-270-7838. For Council meeting agendas, please contact the Office of the County Clerk at 808-270-7748. More...
The Committee schedules the issue for discussion and accepts public testimony. The Committee may act (i.e., draft a bill or resolution) or may conduct further research on the issue. When the Committee makes a recommendation to the full Council (adopt, accept, file, first reading, etc.), a committee report is prepared and scheduled for consideration by the full Council at the next Council meeting.
At the Council meeting, the Council acts by adopting the recommendations contained in the committee report (bill is passed on first reading, resolution is adopted, communication is filed, etc.). Digests of all bills that pass first reading, along with the Council’s voting record, are published in the newspaper at least three days before final reading. Sometimes, the issue may be recommitted or returned to Committee for further discussion. All bills and certain resolutions requiring two readings are placed on the following Council meeting agenda for final action.
If a bill is not passed on second and final reading at the Council meeting, it may be: (1) recommitted to Committee, (2) filed, or (3) postponed until a specific date. If the bill is passed on second and final reading, the bill title and Council voting record are, once again, published in the newspaper. The bill is sent to the Mayor for approval.
For bills relating to the Fiscal Year’s Budget and Capital Program, the Mayor has 20 days to approve or veto the bill. If the Mayor does not return the bill with a disapproval within that time, the bill shall take effect as an ordinance as if the Mayor had signed it. The Council may, within 10 days after the bill has been returned, reconsider and pass the bill by a two-thirds vote. The County Clerk assigns an ordinance number.
For all other bills, the Mayor has 10 days (excluding Saturdays, Sundays, and holidays) to approve or veto the bill. If the Mayor does not return the bill with a disapproval within that time, the bill shall take effect as an ordinance as if the Mayor had signed it. The Council may, after 5 days and within 30 days, reconsider and pass the bill by a two-thirds vote. The County Clerk assigns an ordinance number.
Not sure? Please contact the Office of Council Services at (808) 270-7838 for assistance. More...
Not sure? Please contact the Office of Council Services at 808-270-7838 for assistance.
If you do not know your candidate code and/or password, use the “forgot password” link. Enter your first name, last name, and email address in the fields on this form, then click on “continue.” A confirmation window containing your candidate code will appear, and your password will be sent via email.
When observing sea turtles in the wild please give them plenty of room. Feeding, touching or attempting to ride them is inappropriate and shows a lack of respect and aloha. Illegal actions can result in citations and fines.
To report suspected law enforcement violations toward sea turtles such as harassment, poaching or a turtle caught in a net, please call NOAA Enforcement at 1-800-853-1964 or the DOCARE office at 808-643-DLNR (3567).
Nature Conservancy Carbon Calculator
Definition taken from Green Economy Group Green Economy Group
2. All wiring devices and equipment connections, including service equipment, must also be completed and inspected before they can be energized. Utility Service connections will not be authorized until this inspection is approved.
3. Once the installation is energized, a Final Inspection is required to confirm the installation is working properly. A Final inspection approval is required to close the permit. Failure to obtain a Final Inspection Approval will cause the permit to eventually expire.
Inspection request must be made in writing by the Permit Holder only. A inspection request form is available from the Development Services Administration’s Electrical Section. This form must be completed and signed by the Electrical Contractor or Permit Holder. Request are required to be submitted at least 24 hours before the inspection is needed, excluding weekends & County Holidays. After the inspection is conducted, the inspection results will be noted on the bottom of the request form and returned back to the Electrical Contractor.
*Aluminum = 30 cans per pound
*Bi-metal = 8 cans per pound
*Glass = 2.4 bottles per pound
*PET #1 Plastic = 16.6 bottles per pound
*HDPE #2 Plastic = 16.6 bottles per pound HI5Deposit web site...
* Complete and sign an appropriate application for registration form. If the vehicle is registered in joint ownership, both owners must sign. Submit the last issued out of state certificate of registration.
* Submit the last issued out of state certificate of title if you are listed as the lienholder.
* Submit a bill of lading or shipping receipt which shows the date the vehicle arrived in Maui.
* Submit a current Hawaii certificate of safety inspection
* If vehicle’s year model is 2007, 2008 or 2009, submit a G-27 form with any required attachments. This form may be obtained from the State of Hawaii Department of Taxation or from their web site at www.state.hi.us/tax/alphalist.html#g. Questions regarding the G-27 form should be directed to the Maui District Tax Office at 808-984-8500.
If we do not have the weight of the vehicle as established by the manufacturer, you may be required to have the vehicle weighed at a state certified scale.
The required fees will be determined by registration personnel.
* Complete an application for registration form. The application must be signed by the registered owners as indicated on the certificate of registration.
* Submit the other county's certificate of registration.
*Submit the other county's certificate of title if you are listed as the lienholder.
* The fee, if required, will be determined by registration personnel.
1. The vehicle is registered in your name.
2. A Hawaii safety check inspection from an authorized safety check station has been obtained. 3. An out-of-state vehicle permit from the Department of Motor Vehicle Registration within 30 days of its arrival on Maui is issued. To obtain the permit, submit the following:
* A completed out-of-state vehicle permit application form, MVR/DF53. The current out-of-state certificate of registration.
* A bill of lading or shipping receipt which shows the date the vehicle arrived on Maui.
* The Hawaii Certificate Of Safety Check Inspection.
* $10.00 payment for the permit.
The out-of-state plates will be valid until their expiration date or for 12 months, whichever occurs first.
To obtain a replacement, you must:
* Complete and sign an application for replacement plate or emblem form MVR/DF14.
* Submit your current certificate of registration.
* If your license plates have been mutilated or defaced, you must surrender both your front and back plates.
* If only one plate has been lost or stolen, you must bring in your one remaining plate.
* The fee to replace both the licenses plates and emblem is $5.50.
* The fee to replace only an emblem is .50 cents.
If your special license plate is lost, mutilated, or stolen, you must obtain a replacement.
To obtain a replacement:
* Complete and sign an application for replacement special number plates form MVR/DF20.
* Submit your current motor vehicle registration.
* If your special license plates have been mutilated or defaced, you must surrender both your front and back plates.
* The fee to order replacement special plates is $20.
* The special plate will take approximately 60 to 90 days to manufacture. During this period you will need to purchase regular license plates and emblem for a fee of $5.50 .
* Complete and sign an application for replacement plates (form MVR/DF14).
The Motor Vehicle Registration Personnel will provide you additional information when the application for replacement is received.
1. Ordered the Molokai Utilities to continue to provide services unless and until the PUC approves a transfer or surrender of the utilities’ Certificates of Public Convenience and Necessity (CPCN)
2. Initiated a proceeding to provide temporary rate increases
3. Scheduled a public hearing on the proposed rate increases for Tuesday, July 15, 2008 at 10 a.m. at the Maunaloa Elementary School
4. Ordered Molokai Properties Limited, dba Molokai Ranch, to participate in the rate proceeding
The only exception would be for a properly permitted special event.
The stated purpose of the Ordinance is to encourage the use of environmentally preferable alternatives to plastic bags, such as reusable bags or paper bags. The Ordinance does not regulate the use of paper bags: hence the Rules do not regulate them, either
To register with the County's bid notification service provider Public Purchase, follow the steps indicated in the Public Purchase Vendor Registration & Instructions located at the web address below.
Please note that while Public Purchase has multiple service offerings, there is no fee to register, receive or respond to solicitations released from the County of Maui. While the County has selected Public Purchase to provide County bid processing, this is not an endorsement of other Public Purchase services or offerings. Public Purchase Vendor Registration & Instructions
Request for Service
Homeowner’s Exemption If you are an owner occupant, you may qualify for the homeowner’s exemption of $200,000 which reduces your net taxable value and the tax rate. If you own and occupy your property as your principal residence and file a Home Exemption Application by December 31, the exemption will take effect the following assessment year.Homeowners Exemption Application
Circuit Breaker Once qualified for homeowner’s exemption for the first year, you may apply for Circuit Breaker Credit which, if qualified, would credit a portion of your property taxes the following year.
Agriculture Use If your property is in agriculture use such as farming of a crop, you may receive a special agriculture use assessment upon approval of an agriculture use application and/or dedication. This special assessment lowers the taxable amount on the land.
There are other exemptions for which you may qualify, such as a disability exemption of $25,000 and disabled veteran’s exemption with minimum tax of $150.00.
Ph: (808) 587-0147 Fax: (808) 587-0136 Bureau of Conveyances
In addition, Maui County Tax Sales are advertised in the Honolulu Star-Advertiser and The Maui News at least once a week for at least four successive weeks immediately prior to the Tax Sale. Maui County Tax Sales will be advertised in the Molokai Dispatch once within the four weeks prior to the Tax Sale. You may also find the “Notice of Proposed Sale of Real Property for Failure to Pay Real Property Taxes Due Thereon” on the County of Maui website at: www.mauicounty.gov. For general information regarding parcels in Maui County refer to:www.mauipropertytax.com. County of Maui Website
Bureau of Conveyances
Deliquent Tax Accounts web page
The subdivision process is regulated by the County. Subdivisions and consolidations, and all streets or ways within the county created for the purpose of subdividing land are approved by the Director of Department of Public Works with zoning ordinances taking precedence over a condominium lot.
DCCA Real Estate Branch website
Shelters will be opened as needed. Listen to your radio for details. Pets are NOT allowed at emergency shelters so please plan ahead for their safety.
* Do not return to shore after the first wave. Wait for Emergency Management officials to give the "All Clear" before you return.
* If you see an unexpected rise or fall in the coastal water, a tsunami may be approaching. Do not wait - instead move inland or uphill as quickly as possible.
* Stay tuned to your radio, marine radio or NOAA Weather Radio during a disaster. Bulletins will be issued regularly through local Emergency Management officials and National Weather Service.
* Call 9-1-1 only for life threatening emergencies.
* As soon as the shaking is over, move to high ground or inland. Do not wait for an official warning.
* Stay away from the coast. Waves may continue to arrive for hours.
* Listen to your local radio station for an official "All Clear" notice before returning to the coastal area. * Be alert for aftershocks.
* Be familiar with local Emergency Management earthquake and tsunami plans. Know where to go to survive a tsunami.
* Be prepared to survive on your own for a minimum of three days.
* Prepare a disaster supply kit for your home, automobile and work. A list of recommended supplies for your kit can be found on this web site.
* Take a first aid course and learn survival skills. Knowledge is your greatest defense against potential disaster.
4. Stakeholder notification and input 5. Flyers delivered to town merchants.
6. Direct mailouts to affected landowners.
7. Meetings with the Wailuku Landowner Task Force
8. Small Town Code stakeholder survey 9. Maui Redevelopment Agency - 12 public meetings 10. Wailuku Main Street Association participation, review and comment 11. Wailuku Main Street Association (WMSA) small town revitalization conference - October, 1999 12. Televised (Akaku) repeats of the WMSA conference.
13. WMSA special committee (design, parking, etc.) reviews 14. Maui Planning Commission review and approval
15. Public workshop and site inspection - November 22, 1999 16. Public workshop - January 10, 2000
17. Public hearing - January 25, 2000 18. Window exhibit along Market Street 19. Radio spots / interviews 20. Newspaper press releases and feature stories in the Maui News, Honolulu Star Bulletin, Pacific Business News.
An area (including a slum area), whether it is improved or unimproved, in which conditions such as: the dilapidation, deterioration, age, orobsolescence of the buildings or improvements thereon; inadequateventilation, light, sanitation, or open spaces, or other unsanitary or unsafe conditions; high density of population and over- crowding; defective or inadequate street layout; faulty lot layout in relation to size, adequacy, accessibility, or usefulness; diversity of ownership; tax or special assessment delinquency exceeding the fair value of the land; defective or unusual conditions of title; improper subdivision or obsolete platting; existence of conditions which endanger life or property by fire or other causes; or any combination of these factors or conditions predominate, thus making the area an economic or social liability, or conducive to ill health, transmission of disease, infant mortality, juvenile delinquency, or crime, or otherwise detrimental to the public health, safety, morals, and welfare. Hawaii Revised Statutes (HRS) 53-1(3)Urban Renewal Law
1. Conditions within the area meet the slum and blight criteria as set forth in HRS Section 53-1(3); 2. The area is in a commercial use, designated for a commercial use or adjacent to a commercial use; 3. Existing conditions within the area (land use pattern, condition ofbuilding stock and infrastructure systems, etc.) are such that the area could benefit from the tools that the MRA has to promote physical and economic revitalization; and 4. The area functions as an integrated unit, and is of such a scale that project implementation is practical and feasible.
An excess of approximately 11.4 million gallons per day of reclaimed water is produced at County of Mauitreatment facilities. Since the County of Maui does not have sufficient storage and distribution capability to utilize all of the reclaimed wastewater produced on our islands, the excess is sent to the injection wells.
The County of Maui wastewater treatment plants and injection wells reduce the impact of human waste on the environment.
Wastewater discharged into wells is absorbed by natural geologic formations, which complete the treatment by natural filtering through rock and sand layers. When properly sited, constructed and operated, injection wells are an economical, environmentally responsible and effective tool for safe wastewater management.
Our permits require that the water consist of no more than 30 mg/l of Biochemical Oxygen Demand (BOD5), 30 mg/l Total Suspended Solids (TSS) and 10mg/l of Total Nitrogen. Nevertheless, our plants typically deliver water far cleaner than required. The County of Maui’s treatment plants normally produce effluent with less than 5mg/l BOD5 and TSS.
Our treatment plants use an aerobic biological process, nutrient removal and filtration. Because the water contains between 4 and 10 mg/l of Total Nitrogen (the regulatory limit is 10mg/l) - the effluent that our treatment facilities produce actually meets federal and state drinking water standards for Total Nitrogen.
By making use of recycled water that comes from treated wastewater, potable water can beconserved.
Wastewater facilities depend entirely on user fees and do not receive funding from the County of Maui’s general fund. Thus, any unfunded federal mandate would result in increased costs paid for by sewer system customers.
Contaminants that may be present in source water include: • Microbial - viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife • Inorganic - salts and metals, which can be naturally-occurring as a result of urban runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming • Pesticides or herbicides - may come from a variety of sources such as agriculture, storm water runoff, and residential uses • Organic chemical - includes synthetic and volatile organics, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban storm water runoff, and septic systems • Radioactive contaminants - can be naturally-occurring or be the result of oil and gas production and mining activitiesIn order to ensure that tap water is safe to drink, the EPA prescribes regulations that limit the amount of certain contaminants in water provided by public water systems. FDA regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.
These people should seek advice about drinking water from their health care providers. You may also inquire about EPA / CDC guidelines by calling the Safe Drinking Water Hotline at (800) 426-4791.
Maui DWS water in the Upper Kula area is treated with chloramines, a disinfectant that produces fewer disinfection by-products such as trihalomethanes. As such, customers who have unique water quality needs including those who use specialized treatments such as kidney dialysis machines or fish owners should make the necessary adjustments to remove chloramines.
Please see Water pH Chart for details. Water pH Chart
Water Hardness Scale
The two barriers of protection are the maintenance of steady water pressure and the maintenance of chlorine residual throughout the system. Both pressure and chlorine residual are monitored by the MDWS staff in order to ensure that our drinking water is safe and in compliance with both Federal and State drinking water standards.
• Water Pressure: A minimum pressure of 20 psi is required by regulation and the pressure in the MDWS distribution system can range from 50-160 psi depending on location. The maintenance of pressure in the distribution system prevents outside contaminants from entering into the pipes during a leak or pipe failure.
• Chlorine Residual: A minimum chlorine residual of 0.20 mg/L chlorine is maintained and the chlorine residual in the distribution system can range from 0.5-1.5mg/L depending on location. The maintenance of a chlorine residual prevents potential microbial contamination that could occur from a loss of pressure in the pipes.
In order to get rid of the appearance of air bubbles, the best thing to do is fill a pitcher with water and let it sit open to the air until all the air bubbles have disappeared. If you have any concerns about your water please call the DWS Lab at 808-270-7550
Water Comparison Test
The University of Hawaii also provides extensive information on rain catchment systems as well as provides home testing kits for a fee. For more information, call 808-329-2861 or visit http://www.ctahr.hawaii.edu/hawaiianrain/index/html University of Hawaii - Rain Catchment Systems
New fixtures can also leach lead. Regardless of the age of your home, you should get your water tested at the DWS Laboratory to find out for sure if your plumbing is leaching lead. The testing is free for Upcountry customers. Call (808) 270-7550 for more information. More information on lead and copper
2. You'll also save on water bills.
3. Model responsible behavior for children.
4. Save on sewer (wastewater) bills.
5. Protect fragile ecosystems by reducing stream-flow draw.
6. Save money for your children -- every two percent conserved pushes back expansion by one year.
7. Save money on heating bills.
8. Reduce load on wastewater treatment plants, delaying the need for expansion.
9. Preserve our most precious natural resource.
10. Reduce storm water pollution.
Don't wait to store water supplies. It would be wise to clean containers you will be using to store water ahead of time. Once you have been advised to store water, it would be best not to wait until the last minute, as many other people will be trying to draw water at the same time.
How can I disinfect my water for drinking?
If the water system did not have any main breaks or loss of water pressure, the water quality can generally be assumed to be safe for drinking. Otherwise, any water that will used for drinking, cooking, or brushing the teeth should be properly disinfected before use.
Consumers should listen to the radio for advisories on the areas where water has become contaminated and unsafe to drink. Follow directions and advisories from the Maui Department of Water Supply, Civil Defense, or the Department of Health on disinfecting water and/or the location of alternative water supplies.
Should there be any concerns over the safety of the potable water, the following may be considered for disinfecting water:
Heat and strain the water through a clean cloth into a container to remove any sediment or floating matter. Boil the water vigorously for 2 to 3 minutes. Allow the water to cool. The flat taste caused by boiling is easily removed by adding a pinch of salt to each quart of boiled water or pour the water back and forth from one clean container to another.
When boiling water is not possible, chemical disinfection should be used. The two chemicals commonly used are chlorine or iodine. Strain the water as in step #1 above and purify with chlorine or iodine as follows:
Chlorine - Any household bleach solution (plain, not scented) that contains hypochlorite may be used for disinfection. The strength is given on the label; use the following to determine the amount of chlorine to add per quart of water.
Available Chlorine Drops per Quart of clean water* 1% 10 4-6% 2 7-10% 1 *Double the amount for turbid (cloudy) water
The treated water should be mixed thoroughly and allowed to stand for 30 minutes. The water should have a slight chlorine odor, if not, repeat the dosage and allow the water to stand for an additional 15 minutes. If the treated water has too strong a chlorine taste, it can be made palatable by allowing the water to stand exposed to the air for a few hours or by pouring it from one clean container to another several times. Iodine - Common household iodine from the medicine chest or first aid kit package may be used to disinfect water. Add five (5) drops of 2% United States Pharmacopeia (U.S.P.) tincture of Iodine to each quart of clear water. For turbid water add 10 drops and let the solution stand for at least 30 minutes.
If your property is not in an approved subdivision, you'll be referred to the Engineering Division. An engineer will check if any improvements are necessary before water service can be established. Call 270-7835 for more information.
If no improvements are necessary, you can come in and apply for a water meter. The engineer will guide you in what you need to do.
Department of Water SupplyCounty of Maui200 South High StreetWailuku, HI 96793-2155
To ensure that your account is properly credited, please write your account number on your check (you can find your account number on your bill). Make checks payable to: Department of Water Supply.
Secondly, you can bring your bill and payment in person to the cashier window in the lobby of the Kalana O Maui Building, located at 200 South High Street in Wailuku. The Front Window is open from 8:00 a.m. to 3:45 p.m. on weekdays, and closed on weekends and holidays.
And finally, you may pay at any Department of Water Supply Baseyard (Lahaina, Hana, Molokai) or at the Maui County Service Center at the Maui Mall in Kahului, providing you pay the minimum amount due on or before the DATE DUE. You must have a complete bill (top and bottom portion). The Service Center drop box accepts CHECKS ONLY.
To avoid late payment charges, please allow sufficient time for your payment to reach us by the PAYMENT MUST REACH US BY date.
If you have specific questions about your water bill, please direct them to our Customer Service Representatives at 270-7730 or stop by the office.
Your sewer bill reflects your household's fair share cost of this treatment and consists of a base charge and an amount that correlates to the volume of water consumed. The rate on this consumed volume is set to account for the fact that significant amounts of water go to landscape irrigation or other uses that do not enter the sewer system. The Department of Environmental Management establishes the rates for the sewer portion of your bill while the Department of Water Supply only handles the collection of these charges. Please go to the link below or call the Wastewater Reclamation Division at 270-7420 if you would like more information about the sewer portion of your bill. (Note: If you reside in an area that is not serviced by one of the County Wastewater Reclamation Facilities, this fee will not appear on your bill.) Dept. of Environmental Management - Wastewater