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Department of Water Supply
View your Water Bill Information
Customers can view their water bills, access account information and request electronic bill presentment online by creating an account
Bills may be paid at Kalana O Maui, 200 South High Street in Wailuku:
2nd Floor Payment Hours - 8:00 a.m to 3:45 p.m.
5th Floor Customer Service and Payment Hours - 8:00 a.m. to 4:00 p.m.
Fiscal/Customer Service Division Responsibilities
The Fiscal/Customer Service Division is in charge of accounting responsibilities and customer service including:
Long-range financial planning
Advising BWS on fiscal matter
Maintenance of stores inventory
Process and research claims for damages
Provides customer support
Processing of bills and payments
Tracking and responding to customer inquiries and service requests
Collection of delinquent accounts
Handling water service applications
Administering rules and regulations relating to water service
How To Read Your Water Bill
Automatic Bill Payment
How To Read Your Water Meter